Loopit Documentation
Changelog
  • Getting Started
    • What is Loopit?
    • Key Concepts
    • Setting up Loopit
      • Logging into Loopit
      • Multiple vs Single Workspaces
      • Configure Your Workspace
        • Workspace Details
    • Quick Start Guide
    • Welcome to Loopit 2.0
      • Understanding Loopit's Pricing Structure
  • Assets
    • Overview
    • Categories
      • Managing Categories and Subcategories in Loopit
      • Understanding Categories and Subcategories
      • Managing Pricing Overrides in Loopit
    • Adding Your Fleet
      • Uploading Photos
    • Tracking
      • Meter Readings
      • Tracking devices
    • Fleet Management
      • Issues
      • Service reminders
      • Inspections
    • Price Overrides
      • Customizing Charge Pricing Across Packages, Categories, and Fleet
      • Package-level Prices
      • Category-level Override
      • Asset-level Override
      • Bulk Asset-level Override
      • Asset-level Ultimate Override
  • Bookings
    • Overview
    • Lifecycle of a Booking
      • Lead Management
      • Creating a Booking
      • Confirming a Booking
      • Activating a Booking
        • Before Activation
      • Editing a booking
        • Adjust the price
        • Schedule Booking Changes
      • Pausing a Booking
      • Ending a booking
      • Cancel a booking
    • Deposits
      • Collecting deposits
      • Refunding/Claiming deposits
    • Referral source tracking
    • Tracking booking owner/manager
    • Contracts
      • How to Append Terms & Conditions (T&Cs)
      • How to send signed copy of contract/agreement to customer?
      • Inserting Dynamic Variables in Contract Templates
  • Billing
    • Invoices
      • Overview
      • One-Time Charges & Invoicing
      • Tax Types & Rules
      • Downloading Invoices
      • Overdue Invoices
      • Statement of account
      • Emailing invoices
      • Ad Hoc Billing & Invoices
    • Payments
      • Overview
      • Stripe integration
        • AU Becs Direct debit
      • Payment retry - Dunning
      • Auto pay
      • Deleting payment methods
    • Credit Notes
      • Overview
      • Create a credit note
      • Applying credit notes
      • Auto-apply credit notes
      • Refunding credit notes
    • Setting up your packages
      • Program Types
      • Packages
        • What are packages?
        • Creating a package
        • Charge types and models
        • Configuring delivery on packages
        • Charges per location
    • Add Ons
      • Mileage Billing
      • Claim Excess & Excess Reduction
    • Billing Items
  • Settings
    • Users
      • Roles & Permissions
      • Inviting & Assigning Users
      • Enabling & Disabling Users
    • Locations
      • Managing Locations
      • Invoice Customisation
      • Assigning Fleet Locations
      • Booking pickup date rules
    • Workflows
      • Overdue Invoice Reminder
    • Email templates
      • Merge Tags
      • Entity Types
      • Creating a Template
    • Contract templates
      • Creating a template
      • Assigning a Contract Template
    • Integrations
      • Xero
      • FrankieOne
      • Geotab
      • Telemax
      • Rentalmatics
      • Sumsub
      • Tessera MVR Search
      • Experian AU
      • Bonzah Insurance
    • Webhooks
    • Website
      • Facebook Meta Pixel
    • Booking Rules
  • Security
    • Security information
  • People/Companies
    • Creating a Person or Company
      • Creating a person
      • Creating a company
    • Emergency contacts and references
    • Document expiry notifications
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On this page
  • Key information and meaning
  • Customising the invoice information
  1. Billing
  2. Invoices

Overview

Last updated 4 months ago

Loopit offers a comprehensive invoicing solution that will get generated in one of 2 ways; automated as part of a booking and ad hoc that you can generate against a person or company.

Key information and meaning

Invoice owner

Either a company or a person record

Invoice type

Value
Use case and meaning

Deposit

Deposits against a package are generated on seperate invoices to other charges. This is to allow easy handling of held deposits and refunding to customers.

Non deposit

All charges e.g. daily fees for rental, add ons, ad hoc invoices

Invoice status

Value
Use case and meaning

Draft

Invoice has been created and can be changed

Proforma

This status is reserved for deposit invoices that have a held payment i.e. no money has been captured on the customers card, just held for future capturing.

Issued

Customer has been issued the invoice and it cannot be changed.

Void

Invoice has been cancelled and cannot be edited.

Invoice payment status

Value
Use case and meaning

Unpaid

No money has been received. An invoice can be in this status if a payment is pending e.g. ACH, BACS, etc

Partially paid

An amount of the invoice total has been successfully paid.

Paid

All outstanding money on the invoice is paid.

Location

The location the invoice belongs to. If you run multiple locations this enables accurate revenue reporting at the location level e.g. Show me revenue for damages in our London Heathrow Airport location. If an invoice is generated automatically as part of a booking the location will be set as the pick up location of the booking.

Issued Date

The date the invoice was issued, this is not adjustable and will always be the current time of the invoice owner.

Due Date

The date at which the invoice is required to be fully paid, this can be set to any date including a date in the past. For automatic invoices this is set based on the payment terms of the invoice owner. It can be manually set for ad hoc invoices.

Timezone

Each invoice has its own timezone. All dates e.g. issued, due date are stored in UTC. Visually within the app the dates are shown relative to the owner of the invoice, either the company or person timezone when the invoice was created. This ensures when communicating with a customer the dates are relative to the customer.

Sub total

The cost excluding taxes

Tax total

Amount of taxes due on the entire invoice

Total

A sum of sub total and tax total. This is the due amount of the invoice.

Void reason

If the invoice is void, a reason will be shown

Overdue flag

A flag against each invoice is stored and available to show if an invoice is overdue. This is calculated based on the due date being in the past and also the payment status being Unpaid or Partially Paid

Balance and payment totals

Value
Use case and meaning

Successful payments

The total of payments successfully captured and finalised.

Pending payments

Payments that are currently processing e.g. ACH, direct debit can take a few days

Held payments

Payments held but not yet captured

Outstanding balance

A sum of the invoice total - successful payments. We do not include pending payments in this number

Customising the invoice information

To change the invoice address it was issued by please update the location settings. You can add additional text on to each invoice which is also managed by locations.

once off invoices