Cancel a booking
Last updated
Last updated
A booking can be cancelled when the status is one of the following;
Quote
Pending Request
Confirmed
If a booking is active please use the "ending a booking" option.
Go to the booking
Click "Cancel Booking" in the top right
Select or create a new reason for cancelling
Click "Cancel booking" to confirm
When a booking is confirmed any future draft invoices will be marked as void and cancelled. Any invoice that has already been Issued will remain as issued as well as any payments. If you wish to refund the customer please go to each invoice to refund and void.
