> For the complete documentation index, see [llms.txt](https://docs.loopit.co/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.loopit.co/bookings/lifecycle-of-a-booking/cancel-a-booking.md).

# Cancel a booking

A booking can be cancelled when the status is one of the following;

* Quote
* Pending Request
* Confirmed

{% hint style="info" %}
If a booking is active please use the "[ending a booking](/bookings/lifecycle-of-a-booking/ending-a-booking.md)" option.  
{% endhint %}

### How to cancel a booking

1. Go to the booking
2. Click "Cancel Booking" in the top right
3. Select or create a new reason for cancelling
4. Click "Cancel booking" to confirm

<figure><img src="/files/PJH1hz6h43nl5b5QUVin" alt=""><figcaption><p>Cancel a booking</p></figcaption></figure>

When a booking is confirmed any future **draft** invoices will be marked as void and cancelled.  Any invoice that has already been Issued will remain as issued as well as any payments.  If you wish to refund the customer please go to each invoice to refund and void.