Cancel a booking

A booking can be cancelled when the status is one of the following;

• Quote

• Pending Request

• Confirmed

If a booking is active please use the "ending a booking" option.

How to cancel a booking

1. Go to the booking

2. Click "Cancel Booking" in the top right

3. Select or create a new reason for cancelling

4. Click "Cancel booking" to confirm

Cancel a booking

When a booking is confirmed any future draft invoices will be marked as void and cancelled. Any invoice that has already been Issued will remain as issued as well as any payments. If you wish to refund the customer please go to each invoice to refund and void.