Loopit Documentation
Changelog
  • Getting Started
    • What is Loopit?
    • Key Concepts
    • Setting up Loopit
      • Logging into Loopit
      • Multiple vs Single Workspaces
      • Configure Your Workspace
        • Workspace Details
    • Quick Start Guide
    • Welcome to Loopit 2.0
      • Understanding Loopit's Pricing Structure
  • Assets
    • Overview
    • Categories
      • Managing Categories and Subcategories in Loopit
      • Understanding Categories and Subcategories
      • Managing Pricing Overrides in Loopit
    • Adding Your Fleet
      • Uploading Photos
    • Tracking
      • Meter Readings
      • Tracking devices
    • Fleet Management
      • Issues
      • Service reminders
      • Inspections
    • Price Overrides
      • Customizing Charge Pricing Across Packages, Categories, and Fleet
      • Package-level Prices
      • Category-level Override
      • Asset-level Override
      • Bulk Asset-level Override
      • Asset-level Ultimate Override
  • Bookings
    • Overview
    • Lifecycle of a Booking
      • Lead Management
      • Creating a Booking
      • Confirming a Booking
      • Activating a Booking
        • Before Activation
      • Editing a booking
        • Adjust the price
        • Schedule Booking Changes
      • Pausing a Booking
      • Ending a booking
      • Cancel a booking
    • Deposits
      • Collecting deposits
      • Refunding/Claiming deposits
    • Referral source tracking
    • Tracking booking owner/manager
    • Contracts
      • How to Append Terms & Conditions (T&Cs)
      • How to send signed copy of contract/agreement to customer?
      • Inserting Dynamic Variables in Contract Templates
  • Billing
    • Invoices
      • Overview
      • One-Time Charges & Invoicing
      • Tax Types & Rules
      • Downloading Invoices
      • Overdue Invoices
      • Statement of account
      • Emailing invoices
      • Ad Hoc Billing & Invoices
    • Payments
      • Overview
      • Stripe integration
        • AU Becs Direct debit
      • Payment retry - Dunning
      • Auto pay
      • Deleting payment methods
    • Credit Notes
      • Overview
      • Create a credit note
      • Applying credit notes
      • Auto-apply credit notes
      • Refunding credit notes
    • Setting up your packages
      • Program Types
      • Packages
        • What are packages?
        • Creating a package
        • Charge types and models
        • Configuring delivery on packages
        • Charges per location
    • Add Ons
      • Mileage Billing
      • Claim Excess & Excess Reduction
    • Billing Items
  • Settings
    • Users
      • Roles & Permissions
      • Inviting & Assigning Users
      • Enabling & Disabling Users
    • Locations
      • Managing Locations
      • Invoice Customisation
      • Assigning Fleet Locations
      • Booking pickup date rules
    • Workflows
      • Overdue Invoice Reminder
    • Email templates
      • Merge Tags
      • Entity Types
      • Creating a Template
    • Contract templates
      • Creating a template
      • Assigning a Contract Template
    • Integrations
      • Xero
      • FrankieOne
      • Geotab
      • Telemax
      • Rentalmatics
      • Sumsub
      • Tessera MVR Search
      • Experian AU
      • Bonzah Insurance
    • Webhooks
    • Website
      • Facebook Meta Pixel
    • Booking Rules
  • Security
    • Security information
  • People/Companies
    • Creating a Person or Company
      • Creating a person
      • Creating a company
    • Emergency contacts and references
    • Document expiry notifications
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On this page
  • Inviting a User
  • Editing a User
  1. Settings
  2. Users

Inviting & Assigning Users

Last updated 4 months ago

Inviting users and assigning them to the right roles within Loopit is a straightforward process that ensures each team member has the right access to perform their tasks. Whether you're adding one user or several, these steps will help you set up a seamless user management system.

Inviting a User

1

Navigate to the Correct Workspace:

Start by selecting the correct workspace within your Loopit account where you want to add users.

2

Access the Users Menu:

Click on Users from the Settings menu to open the user management section.

3

Add a New User:

  • Click Add User to invite a new team member.

  • Enter their name and email address in the corresponding fields.

New users will receive an invitation via email that they must accept to join a workspace. The user status is displayed on the User page in Settings.

4

Assign a Role:

5

Save the User:

Click Save User to complete the process. This will return you to the users menu where you can see the newly added user.

It is not yet possible to add new users in bulk. Speak to your Loopit customer success manager if you require bulk upload.

If you have several users to add, you can click Save and Add Another to quickly add additional users without leaving the page.

Editing a User

1

Navigate to the Correct Workspace:

Start by selecting the correct workspace within your Loopit account where you want to add users.

2

Access the Users Menu:

Click on Users from the Settings menu to open the user management section.

3

Edit an Existing User

From the list of current Users, identify the User you intend to edit

Click the elipsis (...) in the row corresponding to the User you intend to remove and select Edit

4

Update User Settings

From this page you can update their name, role and location.

From the (e.g., Admin, Customer Success), select the role for the new user.

roles you've defined earlier