Booking Duration Overview

This page provides an overview of how booking duration is calculated in Loopit, with specific rules that apply to rental and subscription bookings.

Key Concepts

Rental Booking Duration

• Measured in 24-hour periods

• Duration is calculated as: Booking days = CEIL(Total duration in hours ÷ 24)

• Always rounded up to the next full day

• Ensures fair vehicle availability and billing

Subscription Booking Duration

• Pricing and billing are based on subscription frequency (weekly, fortnightly, monthly)

• Start and end dates may impact prorated charges

Viewing Booking Duration on a booking

• Duration is shown on the booking details page, right next to the vehicle details

• Rental and subscription durations are labelled differently on the pricing overview

• You can adjust the start and end time manually during setup (prior to activation) by 'editing' the booking!

Frequently Asked Questions

Why does a 25-hour rental booking count as 2 days?

Loopit calculates rental bookings in 24-hour periods. If a booking exceeds 24 hours—even by one minute—it is rounded up to the next full day. For example: 25 hours ÷ 24 = 1.04 → rounded up = 2 days

What happens if a rental booking is only 2 hours long?

It will still be counted as 1 day, since any booking that is up to 24 hours is considered a single rental day.

Can I override the booking duration manually?

No. The booking duration is automatically calculated based on the start and end time of the booking. To change the duration, you will need to adjust the booking times.

Are subscription bookings calculated the same way?

No. Subscription bookings are based on calendar billing cycles (weekly, fortnightly, or monthly).

How can I avoid extra days being added to a booking?

Ensure that the end time of your booking aligns within a 24-hour multiple from the start time. This can help avoid triggering an additional charge due to slight overlaps.