Editing a booking
Editing a booking in Loopit allows you to make changes to an existing reservation, ensuring flexibility and accommodating customer needs. Whether it’s adjusting dates, swapping vehicles, or updating payment details, Loopit’s intuitive interface makes it simple to modify bookings while maintaining accurate records.
Why Edit a Booking?
Changes to bookings are a common part of fleet operations. Some typical reasons for editing a booking include:
Extending or shortening the booking period.
Changing the assigned vehicle.
Updating customer details or contact information.
Applying discounts or updating charges.
Key Features of Editing a Booking
1. Flexibility
Edit bookings at any stage of the booking lifecycle—before activation, during an active booking, or when preparing to close.
2. Real-Time Updates
Changes are reflected immediately, keeping all stakeholders informed and ensuring operational accuracy.
3. Integrated Tools
Make edits while leveraging integrated features like contract updates, deposit adjustments, and payment recalculations.
4. Audit Trail
Loopit logs all changes, providing an audit trail to track updates and ensure accountability.
What Can Be Edited in a Booking?
Booking Dates
Extend or reduce the duration of a booking.
Adjust start and end dates to fit customer needs.
Assigned Vehicle
Swap the current vehicle for another one in your fleet.
Ensure the replacement vehicle matches the same category or customer requirements.
Customer Information
Update personal details such as phone number or email address.
Add additional drivers or update licence details.
Pricing and Deposits
Apply discounts, promotions, or fee adjustments.
Modify deposit amounts or process partial refunds if necessary.
Add-Ons and Services
Add or remove optional services like insurance, excess reduction, or baby seats.
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