> For the complete documentation index, see [llms.txt](https://docs.loopit.co/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.loopit.co/billing/credit-notes/applying-credit-notes.md).

# Applying credit notes

In Loopit, credit notes can be applied to reduce the balance of an invoice. This is particularly useful when a customer has available credits from previous adjustments, refunds, or goodwill gestures.

### Viewing Available Credits

You can view a person’s or company’s available credits from their overview page.

<figure><img src="https://2451226423-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FT8x4qsJr8A1IrE3A8r3f%2Fuploads%2FkMuAA5c5KVJqXNgy0dMm%2Fimage.png?alt=media&amp;token=be4557d3-f48f-42bc-b45c-d354a6e0faf6" alt=""><figcaption></figcaption></figure>

### How to Apply Credit Notes to an Invoice

To apply a credit note to a specific invoice:<br>

1. **Navigate to the Invoice Overview**\
   Go to the invoice you want to apply the credit to.
2. **Click on "Apply Credits"**\
   This button is available in the invoice action menu.<br>

   <figure><img src="https://2451226423-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FT8x4qsJr8A1IrE3A8r3f%2Fuploads%2Fz0FutyzeBrTi0LiVy8nF%2Fimage.png?alt=media&amp;token=82a768fb-ca76-4f77-8b69-8860adb6a63c" alt=""><figcaption></figcaption></figure>
3. **Select the Credit Note**\
   From the list of available credit notes, choose the one you want to apply.
4. **Enter the Amount to Apply**\
   You can apply the full or partial value of the credit note, depending on what is available and what is needed to cover the invoice.<br>

   <figure><img src="https://2451226423-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FT8x4qsJr8A1IrE3A8r3f%2Fuploads%2Fl4DOSWPHqD7H8fnAVcvV%2Fimage.png?alt=media&amp;token=e0b929e8-e491-42d4-a819-7a8d77832b46" alt=""><figcaption></figcaption></figure>
5. **Click "Apply Credit"**\
   The credit will now be applied to the invoice. The invoice balance will be reduced accordingly.<br>

   <figure><img src="https://2451226423-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FT8x4qsJr8A1IrE3A8r3f%2Fuploads%2FZtb4yWSWhfKDlKZ4CUfS%2Fimage.png?alt=media&amp;token=6da0932b-b319-429f-85f6-2dff96c9203f" alt=""><figcaption></figcaption></figure>

   <figure><img src="https://2451226423-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FT8x4qsJr8A1IrE3A8r3f%2Fuploads%2FnlGpylrgtyNLlHR2vnAB%2Fimage.png?alt=media&amp;token=41f949f7-cb5b-41b2-b573-d243ab65d149" alt=""><figcaption></figcaption></figure>
