Loopit Documentation
Changelog
  • Getting Started
    • What is Loopit?
    • Key Concepts
    • Setting up Loopit
      • Logging into Loopit
      • Multiple vs Single Workspaces
      • Configure Your Workspace
        • Workspace Details
    • Quick Start Guide
    • Welcome to Loopit 2.0
      • Understanding Loopit's Pricing Structure
  • Assets
    • Overview
    • Categories
      • Managing Categories and Subcategories in Loopit
      • Understanding Categories and Subcategories
      • Managing Pricing Overrides in Loopit
    • Adding Your Fleet
      • Uploading Photos
    • Tracking
      • Meter Readings
      • Tracking devices
    • Fleet Management
      • Issues
      • Service reminders
      • Inspections
    • Price Overrides
      • Customizing Charge Pricing Across Packages, Categories, and Fleet
      • Package-level Prices
      • Category-level Override
      • Asset-level Override
      • Bulk Asset-level Override
      • Asset-level Ultimate Override
  • Bookings
    • Overview
    • Lifecycle of a Booking
      • Lead Management
      • Creating a Booking
      • Confirming a Booking
      • Activating a Booking
        • Before Activation
      • Editing a booking
        • Adjust the price
        • Schedule Booking Changes
      • Pausing a Booking
      • Ending a booking
      • Cancel a booking
    • Deposits
      • Collecting deposits
      • Refunding/Claiming deposits
    • Referral source tracking
    • Tracking booking owner/manager
    • Contracts
      • How to Append Terms & Conditions (T&Cs)
      • How to send signed copy of contract/agreement to customer?
      • Inserting Dynamic Variables in Contract Templates
  • Billing
    • Invoices
      • Overview
      • One-Time Charges & Invoicing
      • Tax Types & Rules
      • Downloading Invoices
      • Overdue Invoices
      • Statement of account
      • Emailing invoices
      • Ad Hoc Billing & Invoices
    • Payments
      • Overview
      • Stripe integration
        • AU Becs Direct debit
      • Payment retry - Dunning
      • Auto pay
      • Deleting payment methods
    • Credit Notes
      • Overview
      • Create a credit note
      • Applying credit notes
      • Auto-apply credit notes
      • Refunding credit notes
    • Setting up your packages
      • Program Types
      • Packages
        • What are packages?
        • Creating a package
        • Charge types and models
        • Configuring delivery on packages
        • Charges per location
    • Add Ons
      • Mileage Billing
      • Claim Excess & Excess Reduction
    • Billing Items
  • Settings
    • Users
      • Roles & Permissions
      • Inviting & Assigning Users
      • Enabling & Disabling Users
    • Locations
      • Managing Locations
      • Invoice Customisation
      • Assigning Fleet Locations
      • Booking pickup date rules
    • Workflows
      • Overdue Invoice Reminder
    • Email templates
      • Merge Tags
      • Entity Types
      • Creating a Template
    • Contract templates
      • Creating a template
      • Assigning a Contract Template
    • Integrations
      • Xero
      • FrankieOne
      • Geotab
      • Telemax
      • Rentalmatics
      • Sumsub
      • Tessera MVR Search
      • Experian AU
      • Bonzah Insurance
    • Webhooks
    • Website
      • Facebook Meta Pixel
    • Booking Rules
  • Security
    • Security information
  • People/Companies
    • Creating a Person or Company
      • Creating a person
      • Creating a company
    • Emergency contacts and references
    • Document expiry notifications
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  • Overdue when a payment is processing
  • Applying late fees to an invoice
  1. Billing
  2. Invoices

Overdue Invoices

Last updated 1 month ago

The Overdue Invoices Report page provides a comprehensive overview of all invoices that are overdue for payment. This report is essential for tracking outstanding payments, managing late fees, and ensuring timely follow-up with clients. The report displays critical information about each overdue invoice, including the invoice number, client details, issued date, total amount due, outstanding balance, due date, days overdue, and status of automatic payment retries.

Automatic retry

Days overdue

Quickly see how many days overdue an invoice is. If the invoices is more than 5 days overdue the days will turn red to allow you to quickly see which invoices require attention.

Overdue when a payment is processing

An invoice is considered overdue even if the payment has been initiated and is in progress. We will remove an overdue flag once the payment has successfully completed.

Differences for Loopit 2.0: Your total overdue balance may appear higher as direct debit payments are processing. We do not treat processing payments as successful whilst they are processing.

Applying late fees to an invoice

From this report you have the ability to apply late payment fees. If a late fee has already been applied you will see a green "Late fee applied" badge. To charge a late fee;

  1. Click the action menu and select Charge late fee.

  2. Press Issue invoice.

The late fee invoice will automatically become overdue within a few minutes of being issued. We will attempt to charge the late fee invoice within a few minutes of it being created.

This column provides an overview of the automatic payment retries that is built into the platform. It also shows how many attempts have been made. For further information see .

Select an (we automatically select an item if the name contains the word "late").

Enter the amount. Default is 15 excluding .

payment retries
item
taxes
Overdue of late invoices
Charging a late fee