Loopit Documentation
Changelog
  • Getting Started
    • What is Loopit?
    • Key Concepts
    • Setting up Loopit
      • Logging into Loopit
      • Multiple vs Single Workspaces
      • Configure Your Workspace
        • Workspace Details
    • Quick Start Guide
    • Welcome to Loopit 2.0
      • Understanding Loopit's Pricing Structure
  • Assets
    • Overview
    • Categories
      • Managing Categories and Subcategories in Loopit
      • Understanding Categories and Subcategories
      • Managing Pricing Overrides in Loopit
    • Adding Your Fleet
      • Uploading Photos
    • Tracking
      • Meter Readings
      • Tracking devices
    • Fleet Management
      • Issues
      • Service reminders
      • Inspections
    • Price Overrides
      • Customizing Charge Pricing Across Packages, Categories, and Fleet
      • Package-level Prices
      • Category-level Override
      • Asset-level Override
      • Bulk Asset-level Override
      • Asset-level Ultimate Override
  • Bookings
    • Overview
    • Lifecycle of a Booking
      • Lead Management
      • Creating a Booking
      • Confirming a Booking
      • Activating a Booking
        • Before Activation
      • Editing a booking
        • Adjust the price
        • Schedule Booking Changes
      • Pausing a Booking
      • Ending a booking
      • Cancel a booking
    • Deposits
      • Collecting deposits
      • Refunding/Claiming deposits
    • Referral source tracking
    • Tracking booking owner/manager
    • Contracts
      • How to Append Terms & Conditions (T&Cs)
      • How to send signed copy of contract/agreement to customer?
      • Inserting Dynamic Variables in Contract Templates
  • Billing
    • Invoices
      • Overview
      • One-Time Charges & Invoicing
      • Tax Types & Rules
      • Downloading Invoices
      • Overdue Invoices
      • Statement of account
      • Emailing invoices
      • Ad Hoc Billing & Invoices
    • Payments
      • Overview
      • Stripe integration
        • AU Becs Direct debit
      • Payment retry - Dunning
      • Auto pay
      • Deleting payment methods
    • Credit Notes
      • Overview
      • Create a credit note
      • Applying credit notes
      • Auto-apply credit notes
      • Refunding credit notes
    • Setting up your packages
      • Program Types
      • Packages
        • What are packages?
        • Creating a package
        • Charge types and models
        • Configuring delivery on packages
        • Charges per location
    • Add Ons
      • Mileage Billing
      • Claim Excess & Excess Reduction
    • Billing Items
  • Settings
    • Users
      • Roles & Permissions
      • Inviting & Assigning Users
      • Enabling & Disabling Users
    • Locations
      • Managing Locations
      • Invoice Customisation
      • Assigning Fleet Locations
      • Booking pickup date rules
    • Workflows
      • Overdue Invoice Reminder
    • Email templates
      • Merge Tags
      • Entity Types
      • Creating a Template
    • Contract templates
      • Creating a template
      • Assigning a Contract Template
    • Integrations
      • Xero
      • FrankieOne
      • Geotab
      • Telemax
      • Rentalmatics
      • Sumsub
      • Tessera MVR Search
      • Experian AU
      • Bonzah Insurance
    • Webhooks
    • Website
      • Facebook Meta Pixel
    • Booking Rules
  • Security
    • Security information
  • People/Companies
    • Creating a Person or Company
      • Creating a person
      • Creating a company
    • Emergency contacts and references
    • Document expiry notifications
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On this page
  • What Are Items?
  • How to Create a New Item
  • Using Items in Invoices
  • Best Practices for Items
  1. Billing

Billing Items

Last updated 4 months ago

Items in Loopit are used to categorize charges on packages, allowing for better organization and streamlined reporting. By creating specific item names, you can ensure clear categorization of charges, making it easier to track costs and generate accurate reports. This guide will walk you through creating and using items effectively within the Loopit platform.

What Are Items?

In Loopit, items serve as categories for various charges associated with packages. These items will appear on customer invoices as line items, as well as in the backend for tracking and reporting purposes.

Items can also be used to categorize expenses, such as:

  • Cleaning fees

  • Registration

  • Insurance

  • Damage repair costs

The goal is to create as few items as possible while covering all relevant charge types likely to be incurred by your customers.

How to Create a New Item

1

Navigate to Settings:

  • Go to Settings in the Loopit platform.

  • Under the Billing section, click on Items.

2

Create a New Item:

  • Click on Create New Item.

  • Give the item a name (e.g., "Out of Area Fee").

  • Choose a charge type (e.g., a fee for out-of-area travel).

3

Add Marketing Details:

Optionally, add a photo and a description that will appear on customer-facing invoices.

4

Save the Item:

After entering all relevant details, click Save.

Using Items in Invoices

Once you've created your items, you can use them when generating invoices for your customers.

1

Create a New Invoice:

  • Go to the Billing section and open a booking.

  • Under the Invoices tab, click on Create New Invoice.

2

Select an Item:

  • Choose the appropriate item.

  • Provide any additional context for the charge in the description field.

3

Add More Items (If Needed):

You can add multiple items to a single invoice, such as toll charges, cleaning fees, or other applicable charges. Each item will be categorized for easier tracking and reporting.

Best Practices for Items

  • Category-Based Items: Think of items as categories for charges rather than specific one-off fees. For example, instead of creating individual items for every toll charge, you could create a general "Toll Charges" item and add specific details in the description when needed.

  • Clear Item Naming: Use clear and specific names for your items to make reporting more straightforward. By doing so, you can easily categorize and track charges based on the item name, which improves the accuracy and clarity of your reports.

  • Descriptive Information: Always include detailed descriptions when adding items to invoices. This helps both you and your customers understand the charge and its context. Additionally, it ensures that charges are accurately categorized for future reporting.

Items are a vital tool in Loopit for categorizing charges on packages. By creating well-defined items, you not only keep your billing organized but also enhance your ability to generate detailed reports. Whether you're tracking cleaning fees, insurance charges, or other costs, items allow you to stay organized and ensure your billing process is transparent and accurate.

Configured Items can be chosen from the drop-down menu when generating an invoice.