Loopit Documentation
Changelog
  • Getting Started
    • What is Loopit?
    • Key Concepts
    • Setting up Loopit
      • Logging into Loopit
      • Multiple vs Single Workspaces
      • Configure Your Workspace
        • Workspace Details
    • Quick Start Guide
    • Welcome to Loopit 2.0
      • Understanding Loopit's Pricing Structure
  • Assets
    • Overview
    • Categories
      • Managing Categories and Subcategories in Loopit
      • Understanding Categories and Subcategories
      • Managing Pricing Overrides in Loopit
    • Adding Your Fleet
      • Uploading Photos
    • Tracking
      • Meter Readings
      • Tracking devices
    • Fleet Management
      • Issues
      • Service reminders
      • Inspections
    • Price Overrides
      • Customizing Charge Pricing Across Packages, Categories, and Fleet
      • Package-level Prices
      • Category-level Override
      • Asset-level Override
      • Bulk Asset-level Override
      • Asset-level Ultimate Override
  • Bookings
    • Overview
    • Lifecycle of a Booking
      • Lead Management
      • Creating a Booking
      • Confirming a Booking
      • Activating a Booking
        • Before Activation
      • Editing a booking
        • Adjust the price
        • Schedule Booking Changes
      • Pausing a Booking
      • Ending a booking
      • Cancel a booking
    • Deposits
      • Collecting deposits
      • Refunding/Claiming deposits
    • Referral source tracking
    • Tracking booking owner/manager
    • Contracts
      • How to Append Terms & Conditions (T&Cs)
      • How to send signed copy of contract/agreement to customer?
      • Inserting Dynamic Variables in Contract Templates
  • Billing
    • Invoices
      • Overview
      • One-Time Charges & Invoicing
      • Tax Types & Rules
      • Downloading Invoices
      • Overdue Invoices
      • Statement of account
      • Emailing invoices
      • Ad Hoc Billing & Invoices
    • Payments
      • Overview
      • Stripe integration
        • AU Becs Direct debit
      • Payment retry - Dunning
      • Auto pay
      • Deleting payment methods
    • Credit Notes
      • Overview
      • Create a credit note
      • Applying credit notes
      • Auto-apply credit notes
      • Refunding credit notes
    • Setting up your packages
      • Program Types
      • Packages
        • What are packages?
        • Creating a package
        • Charge types and models
        • Configuring delivery on packages
        • Charges per location
    • Add Ons
      • Mileage Billing
      • Claim Excess & Excess Reduction
    • Billing Items
  • Settings
    • Users
      • Roles & Permissions
      • Inviting & Assigning Users
      • Enabling & Disabling Users
    • Locations
      • Managing Locations
      • Invoice Customisation
      • Assigning Fleet Locations
      • Booking pickup date rules
    • Workflows
      • Overdue Invoice Reminder
    • Email templates
      • Merge Tags
      • Entity Types
      • Creating a Template
    • Contract templates
      • Creating a template
      • Assigning a Contract Template
    • Integrations
      • Xero
      • FrankieOne
      • Geotab
      • Telemax
      • Rentalmatics
      • Sumsub
      • Tessera MVR Search
      • Experian AU
      • Bonzah Insurance
    • Webhooks
    • Website
      • Facebook Meta Pixel
    • Booking Rules
  • Security
    • Security information
  • People/Companies
    • Creating a Person or Company
      • Creating a person
      • Creating a company
    • Emergency contacts and references
    • Document expiry notifications
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On this page
  • Navigate to Email Templates
  • Configure Template Settings
  • Design Your Template
  • Save and Review
  • Using Merge Tags
  1. Settings
  2. Email templates

Creating a Template

Last updated 4 months ago

With Loopit's email template functionality, you can create professional, customizable templates for various purposes, like booking confirmations. Follow this guide to create a personalized booking confirmation email template.

1

Navigate to Email Templates

  • Access Settings:

    • From the left-hand menu, go to Settings.

  • Find Templates Section:

    • Select Email Templates under the Templates section.

  • Create a New Template:

    • Click Create New Template and name it, e.g., "Booking Confirmation."

    • Add a description like “Email sent to confirm receipt of a booking.”

2

Configure Template Settings

  • Select Entity Type:

    • Choose the that relates to this email.

    • For a booking confirmation, select Booking.

This links the template to the Booking Module in Loopit, allowing access to merge fields like customer name, booking details, vehicle information, and more.

  • Save Settings:

    • Click Create to move to the design stage.

3

Design Your Template

  • Drag and Drop Interface:

    • Use the drag-and-drop editor to design your email. Add text, images, buttons, or HTML components.

    • Adjust styling, like font size, weight, and colors, to match your brand.

  • Add a Headline:

    • Drag a text field into the email body.

    • Example: Write “Congratulations, your booking is confirmed!”

    • Style it as a headline (e.g., font size 24, bold).

  • Add Body Text with Merge Tags:

    • Drag another text field below the headline.

    • Use the dropdown to insert dynamic fields like:

      • Customer’s first name (e.g., "Hi, [Owner First Name]")

      • Booking start date

      • Vehicle make and model

Example:

"Hi [Owner First Name], Your booking has been confirmed! Pick-up is scheduled for [Start Date]. Enjoy driving your [Make] [Model]."

  • Customize the Subject Line:

    • Add a dynamic subject like:

      • "Congratulations, [Owner First Name]! Your booking is confirmed."

    • Use merge tags to personalize the subject.

4

Save and Review

  • Preview Your Email:

    • Ensure all merge tags and content display correctly.

    • Adjust design elements for a polished look.

  • Save Template:

    • Click Save to finalize your template.

Using Merge Tags

Merge tags allow you to personalize your email templates by dynamically inserting information, such as customer details or booking data.

  • How to Add Merge Tags: Within any text element, use the Merge Tags dropdown in the formatting panel to view a list of available tags.

  • Inserting Merge Tags: Simply click the desired tag to insert it inline with your copy.

For example, adding the tag [Owner First Name] in your text will automatically display the customer’s name, like "Hi, John!" in the final email. Merge tags ensure your emails feel tailored and professional.

Entity Type
Merge Tags