Auto pay

The Loopit platform will automatically attempt to collect payments on system generated invoices e.g. monthly subscription invoice. The platform will not attempt to automatically take payment for;

  • Manually created ad-hoc invoices - select "Pay invoice" from dashboard.

  • Deposit invoices - payment is processed based on the package configuration.

When does payment get taken?

By default payment is set to be taken on the invoice due date for each booking, i.e. auto pay enabled. To see exactly when an automatic payment attempt will be made navigate to the invoice overview or for overdue invoices navigate to the Overdue Invoices report.

From a booking payment section you can see auto pay status.

How do I change the auto payment setting for a booking?

Each booking can have automatic payment turned changed as needed. To change the behaviour;

  1. Go to the booking

  2. Select Billling tab

  3. Select Settings tab

  4. Set the desired option and click Save

What are the options for auto pay?

There are three options as follows;

Setting
New invoices
Existing invoices indunning

Enabled (Default for each new booking)

Automatic - Payment will be attempted on booking/recurring invoices, ad hoc or deposit invoices excluded

Automatic - Payment will be attempted for invoices in the retry dunning process

Dunning

Manual

Automatic - Payment will be attempted for invoices in the retry dunning process

Disabled

Manual

Manual - dunning is turned off

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