> For the complete documentation index, see [llms.txt](https://docs.loopit.co/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.loopit.co/billing/credit-notes/create-a-credit-note.md).
# Create a credit note
{% stepper %}
{% step %}
### Head to the person's profile
{% endstep %}
{% step %}
### Head to 'Billing'
Head to 'Billing' and 'Credit Notes'
{% endstep %}
{% step %}
### Click on 'New Credit Note'
Select or create a reason.
Choose a billing item the credit note applies to. \
*Is the billing item not in the list? Head to* [*Billing items*](https://docs.loopit.co/billing/billing-items#how-to-create-a-new-item)*.*
Select or create a reason.
{% endstep %}
{% step %}
### Create the credit note
It is now ready in the '[Apply Credits](https://docs.loopit.co/billing/credit-notes/applying-credit-notes#how-to-apply-credit-notes-to-an-invoice)' list.
{% endstep %}
{% endstepper %}
