Loopit Documentation
Changelog
  • Getting Started
    • What is Loopit?
    • Key Concepts
    • Setting up Loopit
      • Logging into Loopit
      • Multiple vs Single Workspaces
      • Configure Your Workspace
        • Workspace Details
    • Quick Start Guide
    • Welcome to Loopit 2.0
      • Understanding Loopit's Pricing Structure
  • Assets
    • Overview
    • Categories
      • Managing Categories and Subcategories in Loopit
      • Understanding Categories and Subcategories
      • Managing Pricing Overrides in Loopit
    • Adding Your Fleet
      • Uploading Photos
    • Tracking
      • Meter Readings
      • Tracking devices
    • Fleet Management
      • Issues
      • Service reminders
      • Inspections
    • Price Overrides
      • Customizing Charge Pricing Across Packages, Categories, and Fleet
      • Package-level Prices
      • Category-level Override
      • Asset-level Override
      • Bulk Asset-level Override
      • Asset-level Ultimate Override
  • Bookings
    • Overview
    • Lifecycle of a Booking
      • Lead Management
      • Creating a Booking
      • Confirming a Booking
      • Activating a Booking
        • Before Activation
      • Editing a booking
        • Adjust the price
        • Schedule Booking Changes
      • Pausing a Booking
      • Ending a booking
      • Cancel a booking
    • Deposits
      • Collecting deposits
      • Refunding/Claiming deposits
    • Referral source tracking
    • Tracking booking owner/manager
    • Contracts
      • How to Append Terms & Conditions (T&Cs)
      • How to send signed copy of contract/agreement to customer?
      • Inserting Dynamic Variables in Contract Templates
  • Billing
    • Invoices
      • Overview
      • One-Time Charges & Invoicing
      • Tax Types & Rules
      • Downloading Invoices
      • Overdue Invoices
      • Statement of account
      • Emailing invoices
      • Ad Hoc Billing & Invoices
    • Payments
      • Overview
      • Stripe integration
        • AU Becs Direct debit
      • Payment retry - Dunning
      • Auto pay
      • Deleting payment methods
    • Credit Notes
      • Overview
      • Create a credit note
      • Applying credit notes
      • Auto-apply credit notes
      • Refunding credit notes
    • Setting up your packages
      • Program Types
      • Packages
        • What are packages?
        • Creating a package
        • Charge types and models
        • Configuring delivery on packages
        • Charges per location
    • Add Ons
      • Mileage Billing
      • Claim Excess & Excess Reduction
    • Billing Items
  • Settings
    • Users
      • Roles & Permissions
      • Inviting & Assigning Users
      • Enabling & Disabling Users
    • Locations
      • Managing Locations
      • Invoice Customisation
      • Assigning Fleet Locations
      • Booking pickup date rules
    • Workflows
      • Overdue Invoice Reminder
    • Email templates
      • Merge Tags
      • Entity Types
      • Creating a Template
    • Contract templates
      • Creating a template
      • Assigning a Contract Template
    • Integrations
      • Xero
      • FrankieOne
      • Geotab
      • Telemax
      • Rentalmatics
      • Sumsub
      • Tessera MVR Search
      • Experian AU
      • Bonzah Insurance
    • Webhooks
    • Website
      • Facebook Meta Pixel
    • Booking Rules
  • Security
    • Security information
  • People/Companies
    • Creating a Person or Company
      • Creating a person
      • Creating a company
    • Emergency contacts and references
    • Document expiry notifications
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On this page
  • Search
  • Package
  • Customer
  • Overview
  • Success
  1. Bookings
  2. Lifecycle of a Booking

Creating a Booking

Last updated 4 months ago

To create a booking, click on the "New Booking" button in the top right corner of the screen, next to your profile.

This will launch the "New Booking Request" screen.

Search

The Search stage enables you to search for available inventory for your pickup and drop off location, time and dates. Loopit will automatically filter and show vehicles accordingly.

Why are no vehicles showing on the booking request screen?

To view available inventory, first specify the pick-up location and date, as inventory availability depends on these details.

Select your desired preferences and click on Search.

This will show a list of vehicles that match this criteria. Click on the Select button one of the vehicles to choose it to continue.

Package

The left hand side of the screen is persistent to show you details of this booking.

You can exit this and come back at any time. Loopit will have created this booking in Draft.

When you select a Package from the drop down, Loopit will then automatically pre-load any fees associated with it.

Hit Save and Continue to progress to the next screen.

Customer

In the Customer screen, you can select the person who will be owning the booking, driving the vehicle and who will be paying for the booking.

The Booking Applicant is the person or company who owns the booking. If this Person or Company does not exist, you are able to create them in this booking flow.

The Primary Driver is the person who is driving the vehicle.

The Bill To person is the person or company who will be paying for the booking.

This allows you to handle different scenarios. A couple of examples where this is useful:

  • An insurance rental where the owner of the booking is a repair shop, the driver is the person waiting for their vehicle to be repaired, and the Bill To is the insurance company paying for the booking.

  • A business is both the booking owner and the Bill To of the booking and is allowing their staff to drive the asset

  • An individual is the booking owner, driver and the Bill To contact (such as a short term rental).

Once you have selected the relevant parties for the Booking Applicant, Primary Driver and Bill To, click Save and Continue.

Overview

In the second last screen, you are able to see the high level details of this Draft booking. From here you are able to either Save Draft to continue later or Submit Request.

Save Draft saves this booking and keeps it in Draft, allowing you to pick it up later.

Submit Request moves the booking into a Pending Request status in order for you to confirm the booking later. This is used for quotes that you can then send to customers.

Success

Upon Submitting a Request the booking is in a Pending Request status, allowing you to continue to Confirm a booking.

The next stage after this is Confirming a Booking.

In the Package section, Loopit will automatically load the eligible packages that this vehicle has. This is configured from the section of Loopit.

Settings -> Packages