Loopit Documentation
Changelog
  • Getting Started
    • What is Loopit?
    • Key Concepts
    • Setting up Loopit
      • Logging into Loopit
      • Multiple vs Single Workspaces
      • Configure Your Workspace
        • Workspace Details
    • Quick Start Guide
    • Welcome to Loopit 2.0
      • Understanding Loopit's Pricing Structure
  • Assets
    • Overview
    • Categories
      • Managing Categories and Subcategories in Loopit
      • Understanding Categories and Subcategories
      • Managing Pricing Overrides in Loopit
    • Adding Your Fleet
      • Uploading Photos
    • Tracking
      • Meter Readings
      • Tracking devices
    • Fleet Management
      • Issues
      • Service reminders
      • Inspections
    • Price Overrides
      • Customizing Charge Pricing Across Packages, Categories, and Fleet
      • Package-level Prices
      • Category-level Override
      • Asset-level Override
      • Bulk Asset-level Override
      • Asset-level Ultimate Override
  • Bookings
    • Overview
    • Lifecycle of a Booking
      • Lead Management
      • Creating a Booking
      • Confirming a Booking
      • Activating a Booking
        • Before Activation
      • Editing a booking
        • Adjust the price
        • Schedule Booking Changes
      • Pausing a Booking
      • Ending a booking
      • Cancel a booking
    • Deposits
      • Collecting deposits
      • Refunding/Claiming deposits
    • Referral source tracking
    • Tracking booking owner/manager
    • Contracts
      • How to Append Terms & Conditions (T&Cs)
      • How to send signed copy of contract/agreement to customer?
      • Inserting Dynamic Variables in Contract Templates
  • Billing
    • Invoices
      • Overview
      • One-Time Charges & Invoicing
      • Tax Types & Rules
      • Downloading Invoices
      • Overdue Invoices
      • Statement of account
      • Emailing invoices
      • Ad Hoc Billing & Invoices
    • Payments
      • Overview
      • Stripe integration
        • AU Becs Direct debit
      • Payment retry - Dunning
      • Auto pay
      • Deleting payment methods
    • Credit Notes
      • Overview
      • Create a credit note
      • Applying credit notes
      • Auto-apply credit notes
      • Refunding credit notes
    • Setting up your packages
      • Program Types
      • Packages
        • What are packages?
        • Creating a package
        • Charge types and models
        • Configuring delivery on packages
        • Charges per location
    • Add Ons
      • Mileage Billing
      • Claim Excess & Excess Reduction
    • Billing Items
  • Settings
    • Users
      • Roles & Permissions
      • Inviting & Assigning Users
      • Enabling & Disabling Users
    • Locations
      • Managing Locations
      • Invoice Customisation
      • Assigning Fleet Locations
      • Booking pickup date rules
    • Workflows
      • Overdue Invoice Reminder
    • Email templates
      • Merge Tags
      • Entity Types
      • Creating a Template
    • Contract templates
      • Creating a template
      • Assigning a Contract Template
    • Integrations
      • Xero
      • FrankieOne
      • Geotab
      • Telemax
      • Rentalmatics
      • Sumsub
      • Tessera MVR Search
      • Experian AU
      • Bonzah Insurance
    • Webhooks
    • Website
      • Facebook Meta Pixel
    • Booking Rules
  • Security
    • Security information
  • People/Companies
    • Creating a Person or Company
      • Creating a person
      • Creating a company
    • Emergency contacts and references
    • Document expiry notifications
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  1. Billing
  2. Invoices

One-Time Charges & Invoicing

Last updated 4 months ago

Need to charge a customer for something not automatically invoiced as part of their booking? No problem - Loopit allows you to easily create custom billing items and one-time invoices.

As your business grows, you may find yourself needing to bill for new services, fees, or products not initially included in Loopit's default billing item list. This could include toll fees or fines incurred after a booking has ended, or incidental costs such as damage repairs.

Having consistent naming conventions for all billing line items is crucial for efficient reconciliation and understanding where your income is coming from.

1

Find the Customer

Go to the People tab and locate the customer for whom you want to raise the invoice.

2

Select Predefined Items

Utilize the predefined items in the Loopit system for billing purposes. This ensures consistent naming conventions for efficient reconciliation.

3

Add New Item (if necessary)

  • Go to Settings.

  • Choose Items under the billing section.

4

Issue New Invoice

After adding a new item, navigate back to the customer and issue a new invoice. The newly added item will now be available for selection.

Notes

  • Ensure that all charges are accurately added to the predefined list to maintain consistency in billing.

  • Double-check the details before issuing the invoice to avoid errors in billing.

Tips for Efficiency

  • Regularly update the predefined items list to include all possible line items that may be charged to customers.

  • Reuse predefined items as often as possible. Additional details can always be included as a line item description.

  • Encourage team members to select consistent item values when issuing invoices to streamline the reconciliation process and keep the accounts team happy.

, such as "Distance".

Click on "Add Item" to create a new charge type