AU Becs Direct debit

Loopit supports AU BECs direct debit via Stripe. AU BECs is a delayed notificaiton (asynchronous) form of payment, this means that it can take up to four business days to receive notification on the success or failure of a payment after you initiate a debit from the customer’s account.

For new customers, Australia BECS Direct Debit transactions have a default limit of 1,500 AUD per transaction and 4,500 AUD per week. If you need higher limits, contact Stripe support directly.

Payment status

When a direct debit is initiated the payment status will be "Processing" until it either changes to "Success" or "Failed". To see why a direct debit failed you can navigate to the payments list and hover over the "Failed" Status.

Invoice payment status

When the first attempt for a direct debit is initiated the invoice remains as "Unpaid". On the invoices list it will have a label "Payment processing", this means the direct debit is in progress and has not yet been successful or failed.

If the payment fails the invoice status will changed to "Failed" or "Paid" in the case of a success. Further attempts will not change the invoice payment status until it has a successful payment.

Overdue balances

An invoice is considered overdue even if the payment has been initiated and is in progress. We will remove an overdue flag once the payment has successfully completed.

Differences for Loopit 2.0: Your total overdue balance may appear higher as direct debit payments are processing. We do not treat processing payments as successful whilst they are processing.