Refunding deposits

How to Refund a Deposit

1

Navigate to 'Bookings' and select the customer booking

2

Go to the 'Billing' Tab

1. Go to the second tab, 'Billing'

2. Head to Invoices

3

Select the deposit invoice line and refund the charge

1. Scroll down to 'Payments'

2. Scroll sideways to the three dots

3. Click on the three dots

4. Choose 'Refund payment'

5. Edit the amount, if necessary

6. Create or select a reason

7. Press 'Refund Payment'

Note: please make sure you have sufficient funds in your Stripe account to process the refund.