# Loopit Documentation ## Loopit Documentation - [What is Loopit?](https://docs.loopit.co/getting-started/what-is-loopit.md) - [Key Concepts](https://docs.loopit.co/getting-started/key-concepts.md): Learn the key concepts of Loopit. It's very easy to use! - [Setting up Loopit](https://docs.loopit.co/getting-started/setting-up-loopit.md): Take the first steps in setting up your Loopit Workspace for your customers. - [Logging into Loopit](https://docs.loopit.co/getting-started/setting-up-loopit/logging-into-loopit.md): This guide explains how to log in to your Loopit account, whether you’re a first-time user or a returning user. Follow the steps below to ensure a smooth login experience. - [Multiple vs Single Workspaces](https://docs.loopit.co/getting-started/setting-up-loopit/multiple-vs-single-workspaces.md) - [Configure Your Workspace](https://docs.loopit.co/getting-started/setting-up-loopit/configure-your-workspace.md) - [Workspace Details](https://docs.loopit.co/getting-started/setting-up-loopit/configure-your-workspace/workspace-details.md): Your workspace settings in Loopit allow you to tailor the platform to your business needs. - [Quick Start Guide](https://docs.loopit.co/getting-started/quick-start-guide.md) - [Welcome to Loopit 2.0](https://docs.loopit.co/getting-started/welcome-to-loopit-2.0.md) - [Understanding Your Loopit Invoice](https://docs.loopit.co/getting-started/welcome-to-loopit-2.0/understanding-your-loopit-invoice.md) - [Understanding Loopit's Pricing Structure](https://docs.loopit.co/getting-started/welcome-to-loopit-2.0/understanding-your-loopit-invoice/understanding-loopits-pricing-structure.md) - [Pricing Line Items](https://docs.loopit.co/getting-started/welcome-to-loopit-2.0/understanding-your-loopit-invoice/pricing-line-items.md) - [Real-Time Allocation of Loopit Invoice Credits via Stripe](https://docs.loopit.co/getting-started/welcome-to-loopit-2.0/understanding-your-loopit-invoice/real-time-allocation-of-loopit-invoice-credits-via-stripe.md) - [Tiered vs Volume billing](https://docs.loopit.co/getting-started/welcome-to-loopit-2.0/understanding-your-loopit-invoice/tiered-vs-volume-billing.md) - [Loopit Damage Cover – Product Overview (Australia Only)](https://docs.loopit.co/getting-started/welcome-to-loopit-2.0/loopit-damage-cover-product-overview-australia-only.md) - [How to lodge a Claim](https://docs.loopit.co/getting-started/welcome-to-loopit-2.0/loopit-damage-cover-product-overview-australia-only/how-to-lodge-a-claim.md) - [Bundles & Pricing](https://docs.loopit.co/getting-started/bundles-and-pricing.md) - [API Access Bundle](https://docs.loopit.co/getting-started/bundles-and-pricing/api-access-bundle.md) - [TruPass Bundle](https://docs.loopit.co/getting-started/bundles-and-pricing/trupass-bundle.md) - [Overview](https://docs.loopit.co/assets/overview.md) - [Categories](https://docs.loopit.co/assets/categories.md) - [Managing Categories and Subcategories in Loopit](https://docs.loopit.co/assets/categories/managing-categories-and-subcategories-in-loopit.md) - [Understanding Categories and Subcategories](https://docs.loopit.co/assets/categories/understanding-categories-and-subcategories.md) - [Managing Pricing Overrides in Loopit](https://docs.loopit.co/assets/categories/managing-pricing-overrides-in-loopit.md) - [Adding Your Fleet](https://docs.loopit.co/assets/adding-your-fleet.md) - [Uploading Photos](https://docs.loopit.co/assets/adding-your-fleet/uploading-photos.md) - [Removing your fleet](https://docs.loopit.co/assets/removing-your-fleet.md): How to remove an asset from your fleet in Loopit - [Tracking](https://docs.loopit.co/assets/tracking.md) - [Odometer Readings](https://docs.loopit.co/assets/tracking/odometer-readings.md) - [Tracking devices](https://docs.loopit.co/assets/tracking/tracking-devices.md) - [Fleet Management](https://docs.loopit.co/assets/fleet-management.md) - [Expense tracking](https://docs.loopit.co/assets/fleet-management/expense-tracking.md) - [Maintenance Windows](https://docs.loopit.co/assets/fleet-management/maintenance-windows.md): Maintenance windows in Loopit allow you to temporarily remove an asset from availability—ideal for scheduled servicing, repairs, or any other downtime. - [Issues](https://docs.loopit.co/assets/fleet-management/issues.md) - [Service reminders](https://docs.loopit.co/assets/fleet-management/service-reminders.md) - [Inspections](https://docs.loopit.co/assets/fleet-management/inspections.md) - [Price Overrides](https://docs.loopit.co/assets/price-overrides.md) - [Setting Up Multi-Layered Damage Excess Configurations](https://docs.loopit.co/assets/price-overrides/setting-up-multi-layered-damage-excess-configurations.md): Multi-layered damage excess configurations let you offer customers a choice of coverage options with different risk and cost balances. - [Customizing Charge Pricing Across Packages, Categories, and Fleet](https://docs.loopit.co/assets/price-overrides/customizing-charge-pricing-across-packages-categories-and-fleet.md) - [Package-level Prices](https://docs.loopit.co/assets/price-overrides/package-level-prices.md) - [Category-level Override](https://docs.loopit.co/assets/price-overrides/category-level-override.md) - [Asset-level Override](https://docs.loopit.co/assets/price-overrides/asset-level-override.md) - [Bulk Asset-level Override](https://docs.loopit.co/assets/price-overrides/bulk-asset-level-override.md) - [Asset-level Ultimate Override](https://docs.loopit.co/assets/price-overrides/asset-level-ultimate-override.md) - [Overview](https://docs.loopit.co/bookings/overview.md) - [Lifecycle of a Booking](https://docs.loopit.co/bookings/lifecycle-of-a-booking.md) - [Lead Management](https://docs.loopit.co/bookings/lifecycle-of-a-booking/lead-management.md) - [Creating a Booking](https://docs.loopit.co/bookings/lifecycle-of-a-booking/creating-a-booking.md) - [Creating a booking](https://docs.loopit.co/bookings/lifecycle-of-a-booking/creating-a-booking-1.md) - [Confirming a Booking](https://docs.loopit.co/bookings/lifecycle-of-a-booking/creating-a-booking-1/confirming-a-booking.md) - [Confirming a Booking](https://docs.loopit.co/bookings/lifecycle-of-a-booking/confirming-a-booking.md) - [Activating a Booking](https://docs.loopit.co/bookings/lifecycle-of-a-booking/activating-a-booking.md) - [Before Activation](https://docs.loopit.co/bookings/lifecycle-of-a-booking/activating-a-booking/before-activation.md) - [Editing a Booking](https://docs.loopit.co/bookings/lifecycle-of-a-booking/editing-a-booking.md) - [Adjust the price](https://docs.loopit.co/bookings/lifecycle-of-a-booking/editing-a-booking/adjust-the-price.md) - [Confirmed booking updates](https://docs.loopit.co/bookings/lifecycle-of-a-booking/editing-a-booking/confirmed-booking-updates.md) - [Active booking updates](https://docs.loopit.co/bookings/lifecycle-of-a-booking/editing-a-booking/active-booking-updates.md) - [Swapping the fleet](https://docs.loopit.co/bookings/lifecycle-of-a-booking/editing-a-booking/active-booking-updates/swapping-the-fleet.md) - [Schedule Booking Changes](https://docs.loopit.co/bookings/lifecycle-of-a-booking/editing-a-booking/schedule-booking-changes.md) - [Backdating Start Dates](https://docs.loopit.co/bookings/lifecycle-of-a-booking/editing-a-booking/backdating-start-dates.md) - [Backdating End Dates](https://docs.loopit.co/bookings/lifecycle-of-a-booking/editing-a-booking/backdating-end-dates.md) - [Edit Fortnightly Billing Date](https://docs.loopit.co/bookings/lifecycle-of-a-booking/editing-a-booking/edit-fortnightly-billing-date.md) - [Extending a rental Booking](https://docs.loopit.co/bookings/lifecycle-of-a-booking/extending-a-rental-booking.md) - [Pausing a Booking](https://docs.loopit.co/bookings/lifecycle-of-a-booking/pausing-a-booking.md) - [Ending a booking](https://docs.loopit.co/bookings/lifecycle-of-a-booking/ending-a-booking.md) - [Cancel a booking](https://docs.loopit.co/bookings/lifecycle-of-a-booking/cancel-a-booking.md) - [Booking Duration Overview](https://docs.loopit.co/bookings/booking-duration-overview.md): This page provides an overview of how booking duration is calculated in Loopit, with specific rules that apply to rental and subscription bookings. - [Deposits](https://docs.loopit.co/bookings/deposits.md) - [Collecting deposits](https://docs.loopit.co/bookings/deposits/collecting-deposits.md) - [Hold (Temporary Authorisation)](https://docs.loopit.co/bookings/deposits/hold-temporary-authorisation.md) - [Charge (Immediate Payment)](https://docs.loopit.co/bookings/deposits/charge-immediate-payment.md) - [Credit Note (Applied to Balance)](https://docs.loopit.co/bookings/deposits/credit-note-applied-to-balance.md) - [Refunding/Claiming deposits](https://docs.loopit.co/bookings/deposits/refunding-claiming-deposits.md) - [Referral source tracking](https://docs.loopit.co/bookings/referral-source-tracking.md) - [Tracking booking owner/manager](https://docs.loopit.co/bookings/tracking-booking-owner-manager.md) - [Contracts](https://docs.loopit.co/bookings/contracts.md) - [How to Append Terms & Conditions (T\&Cs)](https://docs.loopit.co/bookings/contracts/how-to-append-terms-and-conditions-t-and-cs.md) - [How to send signed copy of contract/agreement to customer?](https://docs.loopit.co/bookings/contracts/how-to-send-signed-copy-of-contract-agreement-to-customer.md) - [Inserting Dynamic Variables in Contract Templates](https://docs.loopit.co/bookings/contracts/inserting-dynamic-variables-in-contract-templates.md) - [Distance travelled overages](https://docs.loopit.co/distance-travelled-overages.md) - [Invoices](https://docs.loopit.co/billing/invoices.md) - [Overview](https://docs.loopit.co/billing/invoices/overview.md) - [Marking an Invoice Manually as Paid](https://docs.loopit.co/billing/invoices/marking-an-invoice-manually-as-paid.md) - [One-Time Charges & Invoicing](https://docs.loopit.co/billing/invoices/one-time-charges-and-invoicing.md) - [Tax Types & Rules](https://docs.loopit.co/billing/invoices/tax-types-and-rules.md) - [Downloading Invoices](https://docs.loopit.co/billing/invoices/downloading-invoices.md) - [Overdue Invoices](https://docs.loopit.co/billing/invoices/overdue-invoices.md) - [Applying Automatic Late Payment Fees](https://docs.loopit.co/billing/invoices/overdue-invoices/applying-automatic-late-payment-fees.md) - [Void an Invoice](https://docs.loopit.co/billing/invoices/void-an-invoice.md) - [Statement of account](https://docs.loopit.co/billing/invoices/statement-of-account.md) - [Emailing invoices](https://docs.loopit.co/billing/invoices/emailing-invoices.md) - [Ad Hoc Billing & Invoices](https://docs.loopit.co/billing/invoices/ad-hoc-billing-and-invoices.md) - [Draft Invoices](https://docs.loopit.co/billing/invoices/ad-hoc-billing-and-invoices/draft-invoices.md) - [Uploading Charges in Bulk](https://docs.loopit.co/billing/invoices/ad-hoc-billing-and-invoices/uploading-charges-in-bulk.md) - [Payments](https://docs.loopit.co/billing/payments.md) - [Overview](https://docs.loopit.co/billing/payments/overview.md) - [Stripe integration](https://docs.loopit.co/billing/payments/stripe-integration.md) - [AU Becs Direct debit](https://docs.loopit.co/billing/payments/stripe-integration/au-becs-direct-debit.md) - [Payment retry - Dunning](https://docs.loopit.co/billing/payments/payment-retry-dunning.md) - [Auto pay](https://docs.loopit.co/billing/payments/auto-pay.md) - [Bulk Payment Import](https://docs.loopit.co/billing/payments/bulk-payment-import.md) - [Deleting payment methods](https://docs.loopit.co/billing/payments/deleting-payment-methods.md) - [Credit Notes](https://docs.loopit.co/billing/credit-notes.md) - [Overview](https://docs.loopit.co/billing/credit-notes/overview.md) - [Create a credit note](https://docs.loopit.co/billing/credit-notes/create-a-credit-note.md) - [Applying credit notes](https://docs.loopit.co/billing/credit-notes/applying-credit-notes.md) - [Auto-apply credit notes](https://docs.loopit.co/billing/credit-notes/auto-apply-credit-notes.md) - [Refunding credit notes](https://docs.loopit.co/billing/credit-notes/refunding-credit-notes.md) - [Voiding credit notes](https://docs.loopit.co/billing/credit-notes/voiding-credit-notes.md) - [Discount Coupons](https://docs.loopit.co/billing/discount-coupons.md) - [Creating a coupon](https://docs.loopit.co/billing/discount-coupons/creating-a-coupon.md) - [Applying a coupon](https://docs.loopit.co/billing/discount-coupons/applying-a-coupon.md) - [Removing a coupon](https://docs.loopit.co/billing/discount-coupons/removing-a-coupon.md) - [Setting up your packages](https://docs.loopit.co/billing/setting-up-your-packages.md) - [Program Types](https://docs.loopit.co/billing/setting-up-your-packages/program-types.md) - [Packages](https://docs.loopit.co/billing/setting-up-your-packages/packages.md) - [What are packages?](https://docs.loopit.co/billing/setting-up-your-packages/packages/what-are-packages.md) - [Creating a package](https://docs.loopit.co/billing/setting-up-your-packages/packages/creating-a-package.md) - [Charge types and models](https://docs.loopit.co/billing/setting-up-your-packages/packages/charge-types-and-models.md) - [Configuring delivery on packages](https://docs.loopit.co/billing/setting-up-your-packages/packages/configuring-delivery-on-packages.md) - [Charges per location](https://docs.loopit.co/billing/setting-up-your-packages/packages/charges-per-location.md) - [Add Ons](https://docs.loopit.co/billing/add-ons.md) - [Mileage Billing](https://docs.loopit.co/billing/add-ons/mileage-billing.md) - [Claim Excess & Excess Reduction](https://docs.loopit.co/billing/add-ons/claim-excess-and-excess-reduction.md) - [Billing Items](https://docs.loopit.co/billing/billing-items.md) - [Proration](https://docs.loopit.co/billing/proration.md) - [Gateways](https://docs.loopit.co/billing/gateways.md): Connecting Stripe to Loopit so you can receive payments from Customers. - [Users](https://docs.loopit.co/settings/users.md): How to Invite a Users and manage them. - [Roles & Permissions](https://docs.loopit.co/settings/users/roles-and-permissions.md) - [Inviting & Assigning Users](https://docs.loopit.co/settings/users/inviting-and-assigning-users.md) - [Enabling & Disabling Users](https://docs.loopit.co/settings/users/enabling-and-disabling-users.md) - [Locations](https://docs.loopit.co/settings/locations.md): Locations help segregate your fleet and is used for availability management - [Managing Locations](https://docs.loopit.co/settings/locations/managing-locations.md) - [Invoice Customisation](https://docs.loopit.co/settings/locations/invoice-customisation.md) - [Assigning Fleet Locations](https://docs.loopit.co/settings/locations/assigning-fleet-locations.md) - [Booking pickup date rules](https://docs.loopit.co/settings/locations/booking-pickup-date-rules.md) - [Location Blackout Periods](https://docs.loopit.co/settings/locations/location-blackout-periods.md): Location Blackout Periods allow you to block booking availability for an entire location over specific dates — for example: Christmas, holiday shutdowns, inventory checks. - [Workflows](https://docs.loopit.co/settings/workflows.md) - [Overdue Invoice Reminder](https://docs.loopit.co/settings/workflows/overdue-invoice-reminder.md) - [Email templates](https://docs.loopit.co/settings/email-templates.md) - [Merge Tags](https://docs.loopit.co/settings/email-templates/merge-tags.md) - [Entity Types](https://docs.loopit.co/settings/email-templates/entity-types.md) - [Creating a Template](https://docs.loopit.co/settings/email-templates/creating-a-template.md) - [Contract templates](https://docs.loopit.co/settings/contract-templates.md) - [Creating a template](https://docs.loopit.co/settings/contract-templates/creating-a-template.md) - [Assigning a Contract Template](https://docs.loopit.co/settings/contract-templates/assigning-a-contract-template.md) - [Webhooks](https://docs.loopit.co/settings/webhooks.md) - [Website](https://docs.loopit.co/settings/website.md) - [Facebook Meta Pixel](https://docs.loopit.co/settings/website/facebook-meta-pixel.md) - [Google Analytics Tracking Pixel](https://docs.loopit.co/settings/website/google-analytics-tracking-pixel.md) - [Booking Rules](https://docs.loopit.co/settings/booking-rules.md) - [Custom fields](https://docs.loopit.co/settings/custom-fields.md) - [Field Data Types](https://docs.loopit.co/settings/custom-fields/field-data-types.md) - [Finances](https://docs.loopit.co/reports/finances.md) - [Financial Summary](https://docs.loopit.co/reports/finances/financial-summary.md) - [Fleet](https://docs.loopit.co/reports/fleet.md) - [Fleet Utilisation](https://docs.loopit.co/reports/fleet/fleet-utilisation.md) - [Security information](https://docs.loopit.co/security/security-information.md) - [Creating a Person or Company](https://docs.loopit.co/people-companies/creating-a-person-or-company.md): Loopit allows you to manage both individuals and organisations by creating People and Companies within the platform. These profiles are essential for linking to subscriptions, rentals, or bookings - [Creating a person](https://docs.loopit.co/people-companies/creating-a-person-or-company/creating-a-person.md) - [Creating a company](https://docs.loopit.co/people-companies/creating-a-person-or-company/creating-a-company.md) - [Emergency contacts and references](https://docs.loopit.co/people-companies/emergency-contacts-and-references.md) - [Document expiry notifications](https://docs.loopit.co/people-companies/document-expiry-notifications.md) - [Trupass](https://docs.loopit.co/people-companies/trupass.md) - [Blocked status](https://docs.loopit.co/people-companies/trupass/blocked-status.md) - [KYB Verification](https://docs.loopit.co/people-companies/trupass/kyb-verification.md) - [Authenticate MVR](https://docs.loopit.co/people-companies/trupass/authenticate-mvr.md): Authenticate MVR lets you run a Motor Vehicle Record (MVR) check on a customer's US driver licence directly from Loopit. It instantly verifies whether a licence is valid or revoked — no manual lookups --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on a page URL with the `ask` query parameter: ``` GET https://docs.loopit.co/getting-started/what-is-loopit.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.