Backdating end dates in Loopit allows you to finalise a booking even after the vehicle has already been returned. This ensures your records reflect the real-world hand-back date, helping you maintain accurate utilisation and billing.
You can select a drop-off date that falls either within the current billing cycle or up to 30 days prior (or back to the original start date if sooner).
This functionality is useful when:
A customer returned a vehicle earlier than scheduled
The booking wasn’t ended in Loopit at the time of return
Operational delays or corrections require a more accurate end date
No matter the scenario, Loopit will always respect historical availability to prevent overlapping bookings.
Loopit will calculate any unused days and give you the option to:
Issue a Credit Note for the unused portion of the current cycle, or
Proceed without crediting if charges are handled another way
You will see a message explaining:
The invoice for the current cycle will be cancelled
Any required adjustments to earlier billing cycles should be managed manually
This ensures you retain full control over complex or multi-cycle billing changes.
Open an Active recurring booking
Select Mark as Ended
Choose a past Drop-off Date
Review the message shown
Confirm to complete the update
Review the Billing tab to understand what charges may be affected
Apply credit notes only where they are operationally required
Keep customers informed if billing corrections change their fees
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