Applying a coupon
Once a coupon has been created in the Discounts module, it can be applied to a booking in two ways: during the booking creation process, or to an existing booking. This article covers both methods.
Applying a Coupon During Booking Creation
Coupons can be applied at the point of booking — either by the customer themselves via your website, or by an operator creating a booking on a customer's behalf.
For customers booking online, a coupon code field is available as part of the standard checkout flow. Customers simply enter their code before completing the booking.
For operators creating a booking internally, follow these steps:
Begin creating a new booking as normal — select a location, vehicle, and plan, then click Next.
Add a billing owner and proceed through the booking steps.
On the final review/summary page, locate the Add Coupon option.
Search for and select the relevant coupon from the list of active coupons.
The discount will be applied and the updated pricing will be reflected immediately.
Click Submit to complete the booking with the discount in place.
Applying a Coupon to an Existing Booking
A coupon can also be added to a booking that has already been created.
Open the relevant booking.
Click Edit Booking.
Select Add Discounts.
Search for and select the coupon you want to apply.
Click Save to confirm the changes.
Once saved, the discount will be scheduled to apply from the next billing cycle. You will see a notification on the booking indicating that package changes are scheduled.
Notes
Only active coupons will appear in the search when applying a discount.
The pricing displayed during booking creation will update automatically once a coupon is selected, reflecting any taxes and adjustments.
If you need to remove a coupon from a booking, refer to the Removing a Coupon article.
If the Discounts module is not available in your account, contact your account manager to have it enabled.
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